Excellent Customer Service Is the Benchmark of a Legendary Company
As crucial as it is, legendary customer service is difficult to achieve and, more importantly, to sustain. Why? Legendary customer service is the by-product of a strong culture, a driving sense of purpose, enlightened leadership, cohesive teams, and a passionate workforce that is inspired (and enabled) to apply their creativity and initiative to meet the needs of your clients on an ongoing basis. Consistently providing legendary service is hard precisely because it requires not one, but all of these foundations be firmly in place in your organization before it can take up permanent residence.
Customer service training alone is not be enough. Cultivating service excellence often requires an overhaul of and organization’s culture, systems, leadership and even its fundamental business model. The Kyosei team has the expertise to help you identify whether your company needs a major or minor overhaul on the road to being legendary, and to provide you with the resources and support you need to persevere along the journey.
Customer Service Training Programs:
- Result of Note™ Systems Thinking Train-the-Trainer
- High-Performance Teamwork Foundations
- Purpose-Driven Brand & Culture Foundations (for Leaders)
- Result of Note™ Systems Thinking
- Creating Customer Delight
- Strategic Coaching for Performance & Engagement
- Peer Performance Coaching
- Creating a High Trust Workplace
- Personal Foundations for Customer Delight
- Systematizing Satisfaction
- Culture Design Bootcamp for Purpose-Driven Small Business Owners
- Marketing Foundations Training
Contact us to learn more, or click here to see all of our training topics.
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