Our one-on-one management, employee development and leadership training programs are not generic courses that fill your head with general knowledge on a topic, leaving you to struggle with how to apply it to your work. We customize each course to ensure that you are able to get to work immediately after the training to apply what you have learned and get results in your team, business and career.

Our diverse team of training professionals offers a variety of modules to suit your specific learning needs. We have outlined the core modules and courses below, but you are not obligated to take all courses in any given module. Want two leadership courses and one customer service course? No problem—we work with you prior to beginning your training to customize your program to suit your unique skill and knowledge. Ultimately this ensures that busy leaders like you don’t waste your precious time on training you, your managers or your key employees don’t need.

Project & Time Management

  • Clarifying Priorities for Productivity
  • Planning & Organizing Your Work
  • Implementing an Online Project & Task Management System

Customer Service

  • Creating Customer Delight

Human Resources

  • Assessing Hiring Needs
  • Job Analysis and Writing Job Descriptions
  • Advertising Your Position and Use of Social Media in Recruitment
  • Screening Resumes
  • Preparing for and Conducting Interviews
  • Checking References / Background Checks
  • Compensation Design
  • Making the Offer / Employment Contracts
  • Onboarding Your New Employees
  • Legal Issues Overview of Employment Standards, Common Law and WorkSafe
  • The First Three Months

People Management

  • Coaching for High Performance
  • Goal Setting
  • Leveraging Strengths
  • Situational Leadership
  • Effective Communication Basics
  • Giving and Receiving Feedback
  • Performance Appraisals Design and Delivery
  • Dealing With Conflict
  • Managing Poor Performance

Leadership Training Fees:

Our customized one-on-one training programs are designed to allow you to customize your own training to suit each individual’s unique combination of skill gaps. Clients can purchase individual training hours, but most choose to purchase packages of 12, 24 or 36 training hours. Training can be conducted either individually or on-site. (Note: on-site training requires a 2-hour minimum.)

One Hour 12 Hours 24 Hours 36 Hours
$350 $3240 $5760 $8100



GST must be added to all training fees.