With more than 25 years of leadership and employee development training experience under our belts, we pride ourselves on our ability to craft learning and development programs that get the results you want in your team and your business. The following list of training topics provides an overview of typical topics and formats. Please fill out our Training Needs Assessment and one of our experienced trainers will be happy to meet with you to discuss your training needs in more detail, clarify the learning objectives you have for your team, and provide recommendations on which of our programs will achieve your desired results.

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  • Business, Brand & Culture Foundations

    Great companies are founded on passion. While leaders and business owners often possess this passion in abundance, it can be a challenge to translate their passions into a strong brand and culture that will stand the test of time as they grow.

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  • Purpose-Driven Brand & Culture Foundations (for Leaders)

    When it comes to building a purpose-driven business that thrives long term, you need to do more than just tell a great story, you need to live one. This training provides the skills and knowledge businesses need to build a brand and culture that stands out in the market, making it easier to attract and keep the customers and employees you need to make more money and have more impact.

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  • Strategic Coaching for Performance & Engagement

    Coaching is proven to improve productivity, enhance innovation, reduce turnover, increase employee engagement and grow bottom line profits. This introductory training provides leaders, managers and entrepreneurs with the skills and knowledge they need to coach their team members to peak performance.

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  • Peer Performance Coaching

    Managers and leaders are often hard-pressed to find as much time to coach employees as they would like. Fortunately, the benefits of coaching on business performance and profits can also be achieved by empowering your team with the skills to coach each other. This training provides your team with the skills to coach each other to greater performance and fulfillment at work.

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  • Personal Foundations for Customer Delight

    This training session helps participants to tap into the most essential element of sustaining high levels of customer service — their own intrinsic motivation. Participants will learn a variety of techniques to make great service a natural part of their own fulfillment at work.

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  • Purpose-Driven Business, Brand & Culture Foundations (for Teams)

    Great companies are founded on passion. While leaders often possess this passion in abundance, it can be a challenge to translate their passions into a well-defined brand and culture for their employees. This training program provides employees with an understanding of the core elements that define a business’s brand and culture, how these elements will enhance their performance and fulfillment at work, and the kinds of systems that need to be put in place to consistently deliver on their company’s unique brand promise.

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  • Leading to Thrive

    This unique training program provides leaders and managers at all levels with an in-depth understanding of how to sustainably grow performance, energy and engagement in themselves and their team over time. This individual training is structured to occur over several months with application exercises in between each session. This allows participants to immediately apply what they are learning in the workplace to improve performance and business results.

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  • Strategic Planning and Systems Thinking for Teams

    Most leaders and business owners see strategic planning and systems improvement as their sole role and responsibility. While this is typically the case, it doesn’t have to be that way. In fact, this belief that strategic thinking and planning, systems optimization and problem solving are the responsibility of management alone is one of the biggest blocks to innovation, customer service excellence and business growth. This 4-day training program is designed to introduce employees at all levels to the fundamentals for business literacy so that they are better able to contribute to optimizing business systems, strategy and profitability as they go about their day-to-day role.

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  • Strategic Planning and Systems Thinking Foundations for Entrepreneurs

    Most entrepreneurs and small business owners say they should spend more time planning, but never seem to fit it in. They claim that other pressing needs of running their business get in the way, but the reality is that they don’t make time to plan because they aren’t sure how to go about creating plans that will make a difference. This individual entrepreneur training program introduces entrepreneurs to the business literacy and strategic planning they need to build strong business foundations and optimize business systems, strategy and profitability on an ongoing basis as their business grows.

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  • Systems Design and Documentation Intensive

    This Management Training program is designed to provide established entrepreneurs with a deep dive into the best practices in systems design and documentation from a variety of industries. It offers the depth and breadth of knowledge small business owners need to “level up” their systems and improve the consistency with which employee can duplicate desired processes and results. Owners who have limited documentation of the operational systems in their business will be walked through the process of creating a more robust and complete set of operations manuals (or other tools) for their team.

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  • Leading a Thriving Team in a Remote Work World

    The forced shift to remote work presents an opportunity for organizations to examine and rebuild their foundations for driving performance, engagement and results in ways that support all stakeholders to reach new levels of thriving. This program provides a big picture overview of fundamental skills, knowledge, tools, and mindsets that support teams to thrive no matter where they are working from.

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  • Thriving Together While Working Apart

    Employees are needing to adapt rapidly to working from home, while also implementing huge shifts in the core business models and processes of the organizations they work for. This can feel overwhelming. It may not seem like it, but there’s a bright side. The forced shift to remote work presents an opportunity for organizations to examine and rebuild their foundations for driving performance, engagement and results in ways that support all stakeholders to reach new levels of thriving.

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  • Leading and Managing Change

    Most successful leaders feel confident in their strategic planning, project management and performance management abilities, but experience frustration when it comes to realizing the full potential of planned change initiatives in their organizations. This isn’t just because they have high expectations. Research shows that 50-70% of change initiatives fall short of achieving the outcomes identified at the beginning of the change effort. So why do so many brilliant leaders so often experience such a lack of success in managing change? It’s because they rely on their strengths of managing the task-oriented side of strategy, projects and performance and underestimate the importance of the much messier, more emotional and less rational side of change – the people side. This program equips participants with the fundamental skills and knowledge they need to lead and manage both planned and unexpected change. Regardless of whether they have been instrumental in instigating the change or are themselves struggling to buy into the required changes even as they are expecting to manage others to implement the change, participants will gain perspective on the human side of change that will move both them and their team in the direction the organization needs.

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  • Managing Change for Small Business Leaders

    Most small business owners struggle to successfully implement and sustain change in themselves, their team and their business overall. Research shows that 50-70% of change initiatives fall short of achieving the outcomes identified at the beginning of the change effort. Why? Because they focus on trying to manage concrete projects and tasks and underestimate the importance of managing the much messier, more emotional and less rational side of change – the people side. This program equips participants with the fundamental skills and knowledge they need to lead and manage both planned and unexpected change. Regardless of whether they have initiated the business change themselves or have had change forced upon them by external forces, participants will gain valuable skills, knowledge and perspective on the human side of change that will help them more confidently move their team in the direction they want their business to go.

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  • 21st Century Leadership: Growing Culture, Engagement, Resilience and Impact in the New World of Work

    The new world of work requires a new type of leadership. In a volatile, uncertain, complex and ambiguous (VUCA) world, traditional models of hierarchical leadership no longer work. For organizations to survive and thrive in the 21st century and beyond, leaders must adopt a new approach. They must become experts in cultivating leaders at every level. While many leaders understand the need to shift their leadership mindset and approach, they find it difficult to understand where to begin. This program provides leaders with an overview of the new science and realities driving leadership effectiveness and supports them to take immediate action to apply their insights to improve the performance, fulfillment and impact of themselves, their team and their business.

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  • Culture Design Bootcamp for Purpose-Driven Small Business Owners

    As an owner of a successful and growing small business, do you feel overwhelmed, exhausted and frustrated that things just don’t seem to run properly unless you’re there?   Do you wonder why, no matter how many times you tell them, your team doesn’t seem able to do things the way you want them to?   Do you wonder if you’ll ever get to the point that you have the freedom you started your business to create?   You’re not alone. If you’re like many successful purpose-driven small business owners, your success to date has been built on a great product, solid marketing, hard work and your passion for what you do. In short, your success and growth have been based, to a large extent, on your character, personality and passions. This is both your biggest strength and your biggest weakness. It’s your biggest strength because it has brought you to where you are. The products and services you’ve created, the customers you’ve attracted, the staff who work for you – all of them are here because of who you are and what you do. It’s your biggest weakness because, until you define that “secret sauce” that lives inside you in a way that allows your team to duplicate it in their area, you’re going to be stuck monitoring and micro-managing every aspect of the business. Not only does this limit the freedom and fulfillment your business can create for you as the owner, it limits the long term growth potential of your business. If you’re serious about leaving a positive legacy with your business and creating greater freedom and fulfillment for yourself, defining and systematizing your culture is the next critical step on your entrepreneurial journey. Our Small Business Culture Design Bootcamp will catapult your business to the next level by teaching you how to take your secret sauce out of your head and put it into the hands and hearts of your team!

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