With more than 25 years of leadership and employee development training experience under our belts, we pride ourselves on our ability to craft learning and development programs that get the results you want in your team and your business. The following list of training topics provides an overview of typical topics and formats. Please fill out our Training Needs Assessment and one of our experienced trainers will be happy to meet with you to discuss your training needs in more detail, clarify the learning objectives you have for your team, and provide recommendations on which of our programs will achieve your desired results.
Fulfilled: Taking Charge of Your Own Engagement at Work (for Individuals & Teams)
Career Development, Employee Engagement, Inclusion, Performance Management, Productivity, Remote and Hybrid Teams, Work Life BalanceEmployees at any level of the organization will learn how to take charge of their own engagement and, more importantly, why it matters for both themselves and the business.
Learn more...Employee Performance Management Foundations
This introduction to performance management develops participants’ management skills by providing them with an understanding of the different approaches to performance management and when to use each one.
Learn more...Strategic Coaching for Performance & Engagement
Change, Coaching, Communication, Culture, Customer Service, Employee Engagement, Leadership & Management, Performance Management, Productivity, Teamwork, Work Life BalanceCoaching is proven to improve productivity, enhance innovation, reduce turnover, increase employee engagement and grow bottom line profits. This introductory training provides leaders, managers and entrepreneurs with the skills and knowledge they need to coach their team members to peak performance.
Learn more...Peer Performance Coaching
Culture, Customer Service, Employee Engagement, Leadership & Management, Performance Management, Productivity, TeamworkManagers and leaders are often hard-pressed to find as much time to coach employees as they would like. Fortunately, the benefits of coaching on business performance and profits can also be achieved by empowering your team with the skills to coach each other. This training provides your team with the skills to coach each other to greater performance and fulfillment at work.
Learn more...Career Development Coaching Foundations
This training program has a positive impact on employee engagement, performance and retention by teaching managers a simple career development coaching framework they can use to empower employees to grow their careers within the company in ways that enhance both their performance and fulfillment at work.
Learn more...Foundations for Effective Hiring
A great foundation for any manager or employee who wants to increase their ability to hire the right people, this training session provides participants with an overview of everything they need to know to find good candidates, avoid common hiring pitfalls and get new employees started off on the right foot.
Learn more...Managing the Multi-generational Workforce
If your workplace comprises multiple generations and they don’t always get along, this training session can help. Learn how to help your team work together effectively to achieve common goals, no matter what their age.
Learn more...Defining Roles & Responsibilities
Many employers create job descriptions to hire new employees and then never refer to them again. Since business needs and employee abilities are constantly changing, this can lead to confusion, inefficiency and conflict. This training provides managers and entrepreneurs with the skills they need to clearly define the roles and responsibilities of their team members on a regular basis to support the achievement of business results with greater speed and ease.
Learn more...Foundations of Effective Delegation
One of the most common frustrations of leaders, managers and entrepreneurs is how to effectively delegate tasks to their employees. This training provides participants with a system for effectively delegating work that ensures it will meet the leader’s expectations and timelines.
Learn more...Leading to Thrive
Career Development, Culture, Employee Engagement, Leadership & Management, Performance Management, Productivity, Talent ManagementThis unique training program provides leaders and managers at all levels with an in-depth understanding of how to sustainably grow performance, energy and engagement in themselves and their team over time. This individual training is structured to occur over several months with application exercises in between each session. This allows participants to immediately apply what they are learning in the workplace to improve performance and business results.
Learn more...Team Lead Foundations: Managing Your Peers
As businesses grow, it is natural to move high performing employees into a team leadership role. Unfortunately, this move can prove problematic. Employees who are good at doing their own job, don’t always have the skills they need to help manage the performance of others. The additional level of responsibility can distract them from maintaining previously high performance in their original role. Resentment can build from peers who aren’t open to being managed by someone whom they see as being at the same level as they are. In short, moving an employee to a team leadership or mentoring role can turn into a minefield of problems! This program provides newly minted team leaders with the skills they need to confidently manage their peers in a way that fosters creativity, collaboration and camaraderie rather than resistance and resentment.
Learn more...People and Performance Management (Foundations, Foundations Plus, Intensive)
This Management Training program is designed to provide established entrepreneurs with an overview of best practices in people and performance management from a variety of industries. It offers both the depth and breadth of knowledge small business owners need to “level up” their own abilities to manage their team and to grow the capacity of their employees both individually and collectively.
Learn more...Systems Design and Documentation Intensive
This Management Training program is designed to provide established entrepreneurs with a deep dive into the best practices in systems design and documentation from a variety of industries. It offers the depth and breadth of knowledge small business owners need to “level up” their systems and improve the consistency with which employee can duplicate desired processes and results. Owners who have limited documentation of the operational systems in their business will be walked through the process of creating a more robust and complete set of operations manuals (or other tools) for their team.
Learn more...Productivity Foundations for Owners & Entrepreneurs
The recent need for many business to shift to remote or hybrid work models has exposed the fact that many leaders lack an understanding of these productivity foundations and that their organizations lack the key systems, structures and processes that support productivity. This program provides a big picture overview of fundamental productivity skills, knowledge, tools, and mindsets that support teams to thrive no matter where they are working from.
Learn more...Leading a Thriving Team in a Remote Work World
Culture, Leadership & Management, Performance Management, Productivity, Remote Work, Remote and Hybrid Teams, Strategic Planning, Work Life BalanceThe forced shift to remote work presents an opportunity for organizations to examine and rebuild their foundations for driving performance, engagement and results in ways that support all stakeholders to reach new levels of thriving. This program provides a big picture overview of fundamental skills, knowledge, tools, and mindsets that support teams to thrive no matter where they are working from.
Learn more...Leading and Managing Change
Change, Culture, Employee Engagement, Leadership & Management, Performance Management, Strategic Planning, TeamworkMost successful leaders feel confident in their strategic planning, project management and performance management abilities, but experience frustration when it comes to realizing the full potential of planned change initiatives in their organizations. This isn’t just because they have high expectations. Research shows that 50-70% of change initiatives fall short of achieving the outcomes identified at the beginning of the change effort. So why do so many brilliant leaders so often experience such a lack of success in managing change? It’s because they rely on their strengths of managing the task-oriented side of strategy, projects and performance and underestimate the importance of the much messier, more emotional and less rational side of change – the people side. This program equips participants with the fundamental skills and knowledge they need to lead and manage both planned and unexpected change. Regardless of whether they have been instrumental in instigating the change or are themselves struggling to buy into the required changes even as they are expecting to manage others to implement the change, participants will gain perspective on the human side of change that will move both them and their team in the direction the organization needs.
Learn more...Managing Change for Small Business Leaders
Change, Culture, Employee Engagement, Leadership & Management, Performance Management, Productivity, Strategic Planning, TeamworkMost small business owners struggle to successfully implement and sustain change in themselves, their team and their business overall. Research shows that 50-70% of change initiatives fall short of achieving the outcomes identified at the beginning of the change effort. Why? Because they focus on trying to manage concrete projects and tasks and underestimate the importance of managing the much messier, more emotional and less rational side of change – the people side. This program equips participants with the fundamental skills and knowledge they need to lead and manage both planned and unexpected change. Regardless of whether they have initiated the business change themselves or have had change forced upon them by external forces, participants will gain valuable skills, knowledge and perspective on the human side of change that will help them more confidently move their team in the direction they want their business to go.
Learn more...21st Century Leadership: Growing Culture, Engagement, Resilience and Impact in the New World of Work
Career Development, Change, Coaching, Communication, Culture, Employee Engagement, Leadership & Management, Performance Management, Strategic Planning, Talent Management, TeamworkThe new world of work requires a new type of leadership. In a volatile, uncertain, complex and ambiguous (VUCA) world, traditional models of hierarchical leadership no longer work. For organizations to survive and thrive in the 21st century and beyond, leaders must adopt a new approach. They must become experts in cultivating leaders at every level. While many leaders understand the need to shift their leadership mindset and approach, they find it difficult to understand where to begin. This program provides leaders with an overview of the new science and realities driving leadership effectiveness and supports them to take immediate action to apply their insights to improve the performance, fulfillment and impact of themselves, their team and their business.
Learn more...The Fulfilled Leader: Taking Charge of Your Own Engagement
Career Development, Employee Engagement, Leadership & Management, Performance Management, Remote/Virtual Work, Talent Management, Work Life BalanceMost leaders understand the theory of employee engagement but struggle to impact their own engagement, let alone anyone else’s. The challenge is that most leaders see engagement as something they must do to or for their employees. This approach is misguided. Research shows that up to 94% of engagement is driven by employees themselves. This means you don’t need to engage your employees, you need to give them the tools to engage themselves. This course teaches you how to “put your own mask on first” when it comes to employee engagement, allowing you to model a sustainable version of engagement where performance and impact isn’t at odds with wellbeing and fulfillment.
Learn more...Communication Foundations for a High Performance Workplace
As businesses grow, it is natural to move high performing employees into a team leadership role. Unfortunately, this move can prove problematic. Employees who are good at doing their own job, don’t always have the skills they need to help manage the performance of others. The additional level of responsibility can distract them from maintaining previously high performance in their original role. Resentment can build from peers who aren’t open to being managed by someone whom they see as being at the same level as they are. In short, moving an employee to a team leadership or mentoring role can turn into a minefield of problems! This program provides newly minted team leaders with the skills they need to confidently manage their peers in a way that fosters creativity, collaboration and camaraderie rather than resistance and resentment.
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