With more than 25 years of leadership and employee development training experience under our belts, we pride ourselves on our ability to craft learning and development programs that get the results you want in your team and your business. The following list of training topics provides an overview of typical topics and formats. Please fill out our Training Needs Assessment and one of our experienced trainers will be happy to meet with you to discuss your training needs in more detail, clarify the learning objectives you have for your team, and provide recommendations on which of our programs will achieve your desired results.
Employee Performance Management Foundations
This introduction to performance management develops participants’ management skills by providing them with an understanding of the different approaches to performance management and when to use each one.
Learn more...Strategic Coaching for Performance & Engagement
Customer Service, Employee Engagement, Leadership & Management, Performance Management, Productivity, TeamworkCoaching is proven to improve productivity, enhance innovation, reduce turnover, increase employee engagement and grow bottom line profits. This introductory training provides leaders, managers and entrepreneurs with the skills and knowledge they need to coach their team members to peak performance.
Learn more...Peer Performance Coaching
Culture, Customer Service, Employee Engagement, Leadership & Management, Performance Management, Productivity, TeamworkManagers and leaders are often hard-pressed to find as much time to coach employees as they would like. Fortunately, the benefits of coaching on business performance and profits can also be achieved by empowering your team with the skills to coach each other. This training provides your team with the skills to coach each other to greater performance and fulfillment at work.
Learn more...Career Development Coaching Foundations
This training program has a positive impact on employee engagement, performance and retention by teaching managers a simple career development coaching framework they can use to empower employees to grow their careers within the company in ways that enhance both their performance and fulfillment at work.
Learn more...Foundations for Effective Hiring
A great foundation for any manager or employee who wants to increase their ability to hire the right people, this training session provides participants with an overview of everything they need to know to find good candidates, avoid common hiring pitfalls and get new employees started off on the right foot.
Learn more...Managing the Multi-generational Workforce
If your workplace comprises multiple generations and they don’t always get along, this training session can help. Learn how to help your team work together effectively to achieve common goals, no matter what their age.
Learn more...Defining Roles & Responsibilities
Many employers create job descriptions to hire new employees and then never refer to them again. Since business needs and employee abilities are constantly changing, this can lead to confusion, inefficiency and conflict. This training provides managers and entrepreneurs with the skills they need to clearly define the roles and responsibilities of their team members on a regular basis to support the achievement of business results with greater speed and ease.
Learn more...Foundations of Effective Delegation
One of the most common frustrations of leaders, managers and entrepreneurs is how to effectively delegate tasks to their employees. This training provides participants with a system for effectively delegating work that ensures it will meet the leader’s expectations and timelines.
Learn more...Leading to Thrive
Career Development, Culture, Employee Engagement, Leadership & Management, Performance Management, Productivity, Talent ManagementThis unique training program provides leaders and managers at all levels with an in-depth understanding of how to sustainably grow performance, energy and engagement in themselves and their team over time. This individual training is structured to occur over several months with application exercises in between each session. This allows participants to immediately apply what they are learning in the workplace to improve performance and business results.
Learn more...Team Lead Foundations: Managing Your Peers
As businesses grow, it is natural to move high performing employees into a team leadership role. Unfortunately, this move can prove problematic. Employees who are good at doing their own job, don’t always have the skills they need to help manage the performance of others. The additional level of responsibility can distract them from maintaining previously high performance in their original role. Resentment can build from peers who aren’t open to being managed by someone whom they see as being at the same level as they are. In short, moving an employee to a team leadership or mentoring role can turn into a minefield of problems! This program provides newly minted team leaders with the skills they need to confidently manage their peers in a way that fosters creativity, collaboration and camaraderie rather than resistance and resentment.
Learn more...People and Performance Management (Foundations, Foundations Plus, Intensive)
This Management Training program is designed to provide established entrepreneurs with an overview of best practices in people and performance management from a variety of industries. It offers both the depth and breadth of knowledge small business owners need to “level up” their own abilities to manage their team and to grow the capacity of their employees both individually and collectively.
Learn more...Systems Design and Documentation Intensive
This Management Training program is designed to provide established entrepreneurs with a deep dive into the best practices in systems design and documentation from a variety of industries. It offers the depth and breadth of knowledge small business owners need to “level up” their systems and improve the consistency with which employee can duplicate desired processes and results. Owners who have limited documentation of the operational systems in their business will be walked through the process of creating a more robust and complete set of operations manuals (or other tools) for their team.
Learn more...