Interview Question Design

Without clarity on the attributes that make for a successful employee in your company and an understanding of how to design questions that will allow you to assess to what degree different candidates possess these attributes, your interview process is about as useful as a coin toss. This training session walks participants through the process of identifying the key compentencies and characteristics of their top performers and shows them how to turn these into interview questions that will identify the candidates most likely to become peak performers in their organization.

Instructional Objectives:

The following topics will be covered:
  • What are competencies?
  • How competencies trump skills and knowledge in determining how well an employee will perform in any given role;
  • How to identify the key competencies an employee needs for any role;
  • The importance of identifying the common competencies that characterize top performers across all roles in your business;
  • How to access and use competency banks to speed the process of competency identification;
  • Designing effective competency-based interview questions for particular roles in their company;
  • How to leverage competencies for managing and developing employee performance after a new person is hired.

Measurable Learning Outcomes:

By the end of the course, participants will be able to:
  • Identify the core competencies of peak performers across all roles in their organization;
  • Use competency banks to speed the competency identification and development process for different positions; and
  • Develop competency-based interview questions.

Assessement Methods:

Our instructors are continuously assessing the student’s comprehension and ability to apply their learning through assignments, case studies, and interactive classroom activities that check for understanding. This is crucial in today’s fast-paced business environment as each new skill participants not only learn, but are able to apply in the workplace will have a huge positive impact on the business’s ability to thrive. Unlike structured public courses at colleges and universities that provide more general knowledge and must follow a rigid timeline, our on-site group training format allows our instructors to take the time to ensure that participants are able to take the skills and knowledge they gain in class and apply it to their unique situation to get the results they want in their work and business. We assess the student’s learning and progress using the following methods:

  • Application assignments for in between each training session to apply what was learned in their role in the business. (These assignments are sent in to the instructor in between each session so that the instructor can review them and provide further feedback if the student has not completed the assignment correctly.)
  • Interactive exercises, questions and discussion during the training sessions to ensure that the student understands how to apply the concepts in their role and/or business.
  • Student self-evaluation of their learning at the beginning and end of the program. (This is a brief 5 minute paper survey that the student takes at the beginning and end of each module to provide them with a measure of the knowledge they have gained from the training).
  • (Note: Our instructors are always available via phone and e-mail in-between training sessions should students need assistance with their assignments. This ensures that students are able to complete assignments and be fully prepared to build on their learning in the next session.)

This program builds competencies in the following areas:

Duration: 8 Hours, 4 Hours

Format: Entrepreneur Training, Group Training