Without clarity on the attributes that make for a successful employee in your company and an understanding of how to design questions that will allow you to assess to what degree different candidates possess these attributes, your interview process is about as useful as a coin toss. This training session walks participants through the process of identifying the key compentencies and characteristics of their top performers and shows them how to turn these into interview questions that will identify the candidates most likely to become peak performers in their organization.

Instructional Objectives:

The following topics will be covered:

  • What are competencies?
  • How competencies trump skills and knowledge in determining how well an employee will perform in any given role;
  • How to identify the key competencies an employee needs for any role;
  • The importance of identifying the common competencies that characterize top performers across all roles in your business;
  • How to access and use competency banks to speed the process of competency identification;
  • Designing effective competency-based interview questions for particular roles in their company;
  • How to leverage competencies for managing and developing employee performance after a new person is hired.

Measurable Learning Outcomes:

By the end of the course, participants will be able to:

  • Identify the core competencies of peak performers across all roles in their organization;
  • Use competency banks to speed the competency identification and development process for different positions; and
  • Develop competency-based interview questions.

This program builds competencies in the following areas:

Duration: 8 Hours, 4 Hours

Format: Entrepreneur Training, Group Training