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9 Critical Mistakes Leaders Make
In this succinct and informative video, Harvard Business Review interviews 9 experts on leadership to discover what they think are the most critical mistakes leaders make. 1. Irresponsibility Good leadership comes from being responsible – for your company, employees and customers. Poor leadership results when you put your self-interest before the interest of the institution that you run. 2. Betraying Trust Trust is the most valuable currency not only for doing... -
Sales Diva
My mother is a sales diva. Whether it is selling homes, furniture, vitamins, makeup or water filters she brings a wholehearted (almost evangelical) passion to her work, and a genuine caring for her customer, that allows her to excel at whatever she lays her hand to. I didn’t always see this as a good thing. When I was in my teens she was bitten by the network marketing bug... -
Stressed in the City Part 4 – The Power of Purpose
Research shows that those individuals with a clear sense of purpose and the ability to find meaning in both positive and negative events in their lives are more resilient in times of crisis.
Why is this?
From a very young age we begin to ask “why?” These early questions stem from the inherent knowledge that everything in life has meaning and purpose. Unfortunately, as we grow... -
Love and the Retail Environment
Work is love made visible. And if you can’t work with love but only with distaste, it is better that you should leave your work and sit at the gate of the temple and take alms of the people who work with joy. Khalil Gibran What does it really take to motivate people to bring joy, along with their best effort, to work in a retail environment? Keep the... -
Stressed in the City Part 1 – Leverage Your Strengths
Many stress experts tout things such as exercise, meditation, journaling, and walking in nature as solutions for managing stress. These are great in theory – and even in practice – but what if you just can’t find the time to fit anything more in? How can you optimize what you are already doing to increase energy, reduce stress, and avoid adding one more thing into your...