I have shifted from a "command and control" to a "Partners in Performance" mindset and approach. | | | | |
I have shifted from listening to avoid, defend or problem-solve to listening to connect and understand. | | | | |
I have shifted from avoiding tough conversations to tackling them more confidently and proactively. | | | | |
I have shifted away from behaviours that destroy trust to consciously choosing behaviours that build trust. | | | | |
I have shifted from inadvertently sparking SCARF "threat" responses to consciously creating psychological safety. | | | | |
I have shifted from rushing to get more done to taking a "slow down to speed up" approach. | | | | |
I have shifted from treating everyone the same to adjusting my approach based on their needs and learning preferences. | | | | |