Good communication skills are the foundation of success in every role, no matter what your business may be. Think about it for your business. Where there are business challenges, there are communication challenges. This training provides managers, entrepreneurs and individual employees with an understanding of the foundations of effective communication and listening upon which all other more advanced communication skills such as giving and receiving feedback, conflict resolution, coaching, negotiation and presentations are built. Upon completion, participants will be armed with the fundamental skills and knowledge they need to immediately communicate more effectively with colleagues and customers and a strong foundation upon which to build more advanced communication skills. This program is often combined with the High Performance Feedback program.