Creating a High Trust Workplace

Whether your team is large or small, workplaces that have high trust foster high performance and productivity. Why? When people trust in each other’s integrity, competence, and intent they waste less time on politics and have more energy to focus on achieving results. This training helps teams evaluate the behaviours that erode and build trust, assess the trust quotient of their own team, and develop skills and systems to increase both trust and performance in their workplace.

Instructional Objectives:

This training program covers the following topics:
  • What is trust?;
  • The importance of trust for enhancing employee engagement, retention, productivity, and business results;
  • The leader’s role in building trust;
  • Your trust quotient;
  • Principles for building trust;
  • Trust traps;
  • Building a workplace where everyone wins

Measurable Learning Outcomes:

By the end of the training, leaders and managers will:

  • Understand the link between trust and high performance;
  • Have clarity on the role they must play in building trust in their workplace;
  • Be able to assess their own strengths and weaknesses in building trust;
  • Be able to assess the opportunities each of their team members and their team as a whole must capitalize on to increase trust and performance;
  • Understand the foundations for building trust within any organization;
  • Develop a personal and team action plan to grow trust and peak performance in their organization.

Assessement Methods:

Our instructors are continuously assessing the student’s comprehension and ability to apply their learning through assignments, case studies, and interactive classroom activities that check for understanding. This is crucial in today’s fast-paced business environment as each new skill participants not only learn, but are able to apply in the workplace will have a huge positive impact on the business’s ability to thrive. Unlike structured public courses at colleges and universities that provide more general knowledge and must follow a rigid timeline, our on-site group training format allows our instructors to take the time to ensure that participants are able to take the skills and knowledge they gain in class and apply it to their unique situation to get the results they want in their work and business. We assess the student’s learning and progress using the following methods:

  • Application assignments for in between each training session to apply what was learned in their role in the business. (These assignments are sent in to the instructor in between each session so that the instructor can review them and provide further feedback if the student has not completed the assignment correctly.)
  • Interactive exercises, questions and discussion during the training sessions to ensure that the student understands how to apply the concepts in their role and/or business.
  • Student self-evaluation of their learning at the beginning and end of the program. (This is a brief 5 minute paper survey that the student takes at the beginning and end of each module to provide them with a measure of the knowledge they have gained from the training).
  • (Note: Our instructors are always available via phone and e-mail in-between training sessions should students need assistance with their assignments. This ensures that students are able to complete assignments and be fully prepared to build on their learning in the next session.)

This program builds competencies in the following areas:

Duration: 4 Hours

Format: Group Training