This course provides leaders, managers, and business owners with the skills and knowledge they need to enhance team member performance and productivity by providing more effective feedback and recognition. This skill is an essential element of improving and sustaining quality, teamwork, customer service, and business profitability. It is also a critical element in retaining top performing employees. If you or your managers have ever struggled with how and when to give feedback to improve employee performance, this training will give you the skills and confidence you are seeking.