Respect in the Workplace

Many small and mid-size businesses are not aware of what constitutes bullying and harassing behaviour in the workplace, let alone what their legal obligations are to address and prevent it. This training provides employers with a clear understanding of bullying and harassment and the steps they must take to ensure that they get and stay compliant with the laws in this area.

Instructional Objectives:

The following topics will be covered:
  • Definition of bullying, harassment and discrimination;
  • Steps to address and report inappropriate behaviour;
  • Employee rights and responsibilities;
  • Management rights and responsibilities;
  • Developing a policy statement on bullying and harassment;
  • Developing and implementing procedures for reporting incidents and complaints;
  • Informing workers of policies and procedures;
  • Training workers to recognize and respond to bullying and harassment.

Measurable Learning Outcomes:

By the end of this course participants will:
  • Have the knowledge they need to set up their own workplace policies and procedures to prevent and address workplace bullying and harassment;
  • Be prepared to implement and sustain these new policies and procedures over the long term.

Assessement Methods:

Our instructors are continuously assessing the student’s comprehension and ability to apply their learning through assignments, case studies, and interactive classroom activities that check for understanding. This is crucial in today’s fast-paced business environment as each new skill participants not only learn, but are able to apply in the workplace will have a huge positive impact on the business’s ability to thrive. Unlike structured public courses at colleges and universities that provide more general knowledge and must follow a rigid timeline, our on-site group training format allows our instructors to take the time to ensure that participants are able to take the skills and knowledge they gain in class and apply it to their unique situation to get the results they want in their work and business. We assess the student’s learning and progress using the following methods:

  • Application assignments for in between each training session to apply what was learned in their role in the business. (These assignments are sent in to the instructor in between each session so that the instructor can review them and provide further feedback if the student has not completed the assignment correctly.)
  • Interactive exercises, questions and discussion during the training sessions to ensure that the student understands how to apply the concepts in their role and/or business.
  • Student self-evaluation of their learning at the beginning and end of the program. (This is a brief 5 minute paper survey that the student takes at the beginning and end of each module to provide them with a measure of the knowledge they have gained from the training).
  • (Note: Our instructors are always available via phone and e-mail in-between training sessions should students need assistance with their assignments. This ensures that students are able to complete assignments and be fully prepared to build on their learning in the next session.)

This program builds competencies in the following areas:

Duration: 4 Hours, 8 Hours

Format: Group Training