Strategic Coaching for Performance & Engagement

Research shows that a manager’s ability to effectively coach their employees on an ongoing basis has a significant positive impact on the bottom line. Coaching increases employee engagement and productivity, reduces stress, and increases business results. This introductory training leaders, managers, and entrepreneurs in businesses of all sizes with the skills and knowledge to coach their team members to peak performance. You will discover why coaching improves business results and learn a simple framework for both dealing with performance issues and coaching peak performers to greater levels of performance and productivity.

Instructional Objectives:

The following topics will be covered:
  • What is coaching?
  • Research on the effectiveness of coaching on performance, productivity and profitability;
  • Why coaching works;
  • The Strategic Coaching framework;
  • Do’s and don’t’s of a coach approach;
  • Coaching for different purposes (according to the performance level of the employee);
Note: The one-day (8 hour) format provides an introduction to coaching as a management tool. The two-day (16 hour) training format is recommended to provide participants with the time to immediately practice their learning and receive feedback to improve their application of the skills and knowledge in this training. This will dramatically increase their ability to apply the skills back in the workplace with their team. Due to the varied situations in which managers need to use their coaching skills, the 24 hour format provides an additional two half-day sessions within 90 days after the initial training to reinforce the learning from the initial two-day program and review how participants have been using the Strategic Coaching model with their teams.

Measurable Learning Outcomes:

  • By the end of the training, managers or business owners will:
  • Be able to use a simple framework for coaching their employees to peak performance and productivity;
  • Know how to use coaching, feedback, and other techniques to manage performance and engagement more effectively;
  • Be aware of the personal triggers that can flip them out of coaching mode and know how to get back on track; and
  • Have clarity on when to use coaching and when to use other performance management techniques with their team.

Assessement Methods:

Our instructors are continuously assessing the student’s comprehension and ability to apply their learning through assignments, case studies, and interactive classroom activities that check for understanding. This is crucial in today’s fast-paced business environment as each new skill participants not only learn, but are able to apply in the workplace will have a huge positive impact on the business’s ability to thrive. Unlike structured public courses at colleges and universities that provide more general knowledge and must follow a rigid timeline, our on-site group training format allows our instructors to take the time to ensure that participants are able to take the skills and knowledge they gain in class and apply it to their unique situation to get the results they want in their work and business. We assess the student’s learning and progress using the following methods:

  • Application assignments for in between each training session to apply what was learned in their role in the business. (These assignments are sent in to the instructor in between each session so that the instructor can review them and provide further feedback if the student has not completed the assignment correctly.)
  • Interactive exercises, questions and discussion during the training sessions to ensure that the student understands how to apply the concepts in their role and/or business.
  • Student self-evaluation of their learning at the beginning and end of the program. (This is a brief 5 minute paper survey that the student takes at the beginning and end of each module to provide them with a measure of the knowledge they have gained from the training).
  • (Note: Our instructors are always available via phone and e-mail in-between training sessions should students need assistance with their assignments. This ensures that students are able to complete assignments and be fully prepared to build on their learning in the next session.)

This program builds competencies in the following areas:

Duration: 8 Hours, 16 Hours, 24 Hours

Format: Group Training, One-on-One Training