Most leaders and business owners see strategic planning and systems improvement as their sole role and responsibility. While this is typically the case, it doesn’t have to be that way. In fact, this belief that strategic thinking and planning, systems optimization and problem solving are the responsibility of management alone is one of the biggest blocks to innovation, customer service excellence and business growth. This 4-day training program is designed to introduce employees at all levels to the fundamentals for business literacy so that they are better able to contribute to optimizing business systems, strategy and profitability as they go about their day-to-day role.
The following topics will be covered:
By the end of the training, participants will: