Training Area: Leadership & Culture
Leading to Thrive
This unique training program provides leaders and managers at all levels with an in-depth understanding of how to sustainably grow performance, energy and engagement in themselves and their team over time. This individual training is structured to occur over several months with application exercises in between each session. This allows participants to immediately apply what they are learning in the workplace to improve performance and business results.
Learn more...Purpose-Driven Business, Brand & Culture Foundations (for Teams)
Great companies are founded on passion. While leaders often possess this passion in abundance, it can be a challenge to translate their passions into a well-defined brand and culture for their employees. This training program provides employees with an understanding of the core elements that define a business’s brand and culture, how these elements will enhance their performance and fulfillment at work, and the kinds of systems that need to be put in place to consistently deliver on their company’s unique brand promise.
Learn more...Foundations of Effective Delegation
Live In-Person Training, Live Virtual (Zoom-based) Training in Leadership & Culture, Systems & ProductivityOne of the most common frustrations of leaders, managers and entrepreneurs is how to effectively delegate tasks to their employees. This training provides participants with a system for effectively delegating work that ensures it will meet the leader’s expectations and timelines.
Learn more...Defining Roles & Responsibilities
Live In-Person Training, Live Virtual (Zoom-based) Training in Leadership & Culture, Systems & ProductivityMany employers create job descriptions to hire new employees and then never refer to them again. Since business needs and employee abilities are constantly changing, this can lead to confusion, inefficiency and conflict. This training provides managers and entrepreneurs with the skills they need to clearly define the roles and responsibilities of their team members on a regular basis to support the achievement of business results with greater speed and ease.
Learn more...Systematizing Satisfaction
Live In-Person Training, Live Virtual (Zoom-based) Training in Leadership & Culture, Systems & ProductivityEvery business owner knows that systems are critical to business success, but when it comes to consistently satisfying customers, it is sometimes difficult to pinpoint exactly where things are going wrong. This training session provides participants with a framework for understanding customer satisfaction, identifying the barriers that are derailing it, and building systems to support high levels of customer satisfaction over the long term.
Learn more...Personal Foundations for Customer Delight
This training session helps participants to tap into the most essential element of sustaining high levels of customer service — their own intrinsic motivation. Participants will learn a variety of techniques to make great service a natural part of their own fulfillment at work.
Learn more...Meetings that Matter
Live In-Person Training, Live Virtual (Zoom-based) Training in Leadership & Culture, Work & WellbeingManagers use meetings as a way to keep their team informed, problem solve, and plan but few use them as effectively as they could. How do we know? Wasting time in useless meetings is one of the top reasons employees give for not being as productive as they would like to be at work. This training provides participants with an understanding of how to run meetings that enhance, rather than detract from, employee performance and productivity.
Learn more...Resolving Conflict in the Workplace
Live In-Person Training, Live Virtual (Zoom-based) Training in Leadership & Culture, Work & WellbeingYou can’t avoid conflict in the workplace, but how you deal with it determines whether you create a team that is high performing or highly dysfunctional. This half or full day training program teaches managers, entrepreneurs, or individual employees how to effectively address conflict in the workplace.
Learn more...Creating a High Trust Workplace
Live In-Person Training, Live Virtual (Zoom-based) Training in Leadership & Culture, Work & WellbeingWhether your team is large or small, workplaces that have high trust foster high performance and productivity. This training helps teams understand how to increase both trust and performance in their workplace.
Learn more...Strategic Coaching for Performance & Engagement
Coaching is proven to improve productivity, enhance innovation, reduce turnover, increase employee engagement and grow bottom line profits. This introductory training provides leaders, managers and entrepreneurs with the skills and knowledge they need to coach their team members to peak performance.
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